Support Code List
(MX471, MX472, MX474, MX475, MX476, MX477, MX478)
The support code appears on the LCD and the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
Support Code Appears on the LCD and the Computer Screen
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1000 to 1ZZZ
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2000 to 2ZZZ
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4000 to 4ZZZ
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5000 to 5ZZZ
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6000 to 6ZZZ
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9000 to 9ZZZ
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A000 to ZZZZ
About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
